FirstHold Terms of Service

1. Eligibility and Accounts

You must be at least 18 years old and authorized to enter contracts on behalf of your organization. You are responsible for maintaining the security of your account credentials and for all activity under your account.

2. Description of Service

FirstHold provides booking agencies with tools for offer parsing, hold and availability tracking, ticket count management, routing intelligence, and contract generation. Features may be added, modified, or removed over time.

3. Acceptable Use

You agree not to:

• Upload content you do not have the right to share.
• Attempt to reverse-engineer, scrape, or extract data from the platform.
• Use the service for any unlawful purpose or in violation of any third party's rights.
• Interfere with the security or integrity of the platform.
• Resell or sublicense access without our written consent.

4. Your Data

You retain ownership of all booking data, offer content, and other information you submit to the platform ("Your Data"). You grant us a limited license to process Your Data solely to operate and improve the service on your behalf. We will not disclose Your Data to third parties except as described in our Privacy Policy.

5. Confidentiality

Both parties agree to keep the other's confidential business information (including pricing, product roadmaps, and client data) confidential and not to disclose it to third parties without prior written consent. This obligation survives termination of the service.

6. Payment

Subscription fees are billed in advance as agreed in your order form or onboarding agreement. All fees are non-refundable except as required by law or expressly stated in writing. We reserve the right to suspend access for non-payment after reasonable notice.

7. Intellectual Property

FirstHold and all related technology, software, and content are owned by Loring Intelligence, Inc. Nothing in these Terms transfers any IP rights to you. You may not use our name, logo, or trademarks without prior written approval.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LORING INTELLIGENCE, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE FEES YOU PAID IN THE THREE MONTHS PRECEDING THE CLAIM.

10. Termination

Either party may terminate the service relationship with 30 days' written notice. We may suspend or terminate your access immediately for material breach of these Terms. Upon termination, you may request a data export within 30 days.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated with at least 14 days' notice. Continued use after the effective date of changes constitutes acceptance.

13. Contact

Questions about these Terms?

Loring Intelligence, Inc.
Email: team@firsthold.cc